LiveChat
The best AI live chat software for business
Listing data refreshed Sources How we rank apps
Summary
Live chat and help desk platform for real-time customer support, chat routing, and integrations with ecommerce systems.
Overview
LiveChat is a customer service and sales live chat platform designed for ecommerce stores and B2B SaaS companies. It combines a web and mobile chat widget, AI Agent and Copilot assistant features, and analytics to help teams respond faster and convert more visitors. LiveChat supports multiple communication channels, integrates with 200+ apps, and provides tiered plans for small teams up to enterprise customers. The product emphasizes quick setup, chat reporting, and automation via chatbots and custom AI skills.
Pros & Cons
Pricing
| Plan | Monthly | Annual | Free Trial | Pricing Model | Setup Fee |
|---|---|---|---|---|---|
| Starter | $25/mo | $19/mo billed yearly | 14 days | Per user per month subscription (per person) | $0 |
| Team | $59/mo | $49/mo billed yearly | 14 days | Per user per month subscription (per person) | $0 |
| Business | $89/mo | $79/mo billed yearly | 14 days | Per user per month subscription (per person) | $0 |
| Enterprise | Custom pricing | - | 14 days | Custom enterprise pricing (custom) | $0 |
Features
Integrations
Problems Solved
Capabilities
Best For
Not For
Not a good fit for teams seeking a permanently free chat solution or those needing an open-source self-hosted chat platform.
Sources
This profile was put together with AI assistance from public information about LiveChat, mainly the pages below. Prices and features change, so check the vendor's website before you buy.
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livechat.com
Official website
Used for: capabilities, support hours, integrations
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livechat.com/pricing
Official website
Used for: starting price, pricing model
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