Crisp
AI Customer Support Platform for Every Business
Listing data refreshed Sources How we rank apps
Summary
Omnichannel live chat and customer messaging platform with chatbots, shared inbox, and automation for ecommerce support teams.
Overview
Crisp is an AI-driven customer support platform that centralizes inbound messaging into a single omnichannel shared inbox. It provides an integrated chat widget, knowledge base, built-in CRM, analytics and a no-code AI agent/workflow builder (Hugo) to automate repetitive requests. Crisp offers tiered flat pricing per workspace with AI credits included in paid plans and an Enterprise option for custom SLAs and onboarding. The product emphasizes EU-hosted data, developer APIs, and many third-party integrations for ecommerce and business systems.
Pros & Cons
Pricing
| Plan | Monthly | Annual | Free Trial | Pricing Model | Setup Fee |
|---|---|---|---|---|---|
| Free | Free | - | 14 days | Flat per-workspace (per workspace) | $0 |
| Mini | $45/mo | - | 14 days | Flat per-workspace (per workspace) | $0 |
| Essentials | $95/mo | - | 14 days | Flat per-workspace (per workspace) | $0 |
| Plus | $295/mo | - | 14 days | Flat per-workspace (per workspace) | $0 |
| Enterprise | Custom pricing | - | 14 days | Custom per-organization (custom) | $0 |
Features
Integrations
Problems Solved
Capabilities
Best For
Not For
Not a good fit for teams that require per-conversation billing models or those that cannot operate within plan seat/profile limits.
Sources
This profile was put together with AI assistance from public information about Crisp, mainly the pages below. Prices and features change, so check the vendor's website before you buy.
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crisp.chat/en/pricing
Official website
Used for: pricing model, starting price, public API, security and compliance
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crisp.chat
Official website
Used for: product maturity
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