Gorgias
AI customer service for ecommerce
Listing data refreshed Sources How we rank apps
Summary
Gorgias provides AI-powered helpdesk and customer support automation.
Overview
Gorgias is a customer service platform built for ecommerce. It integrates deeply with Shopify, BigCommerce, and Magento to provide a unified helpdesk that uses AI to automate responses, manage orders, and track customer interactions across email, chat, and social media.
Pros & Cons
Pricing
| Plan | Monthly | Annual | Free Trial | Pricing Model | Setup Fee |
|---|---|---|---|---|---|
| Starter | $10/mo | - | 7 days | Subscription (monthly) with per-ticket overages (Tickets per month; automated interactions billed separately) | - |
| Basic | $60/mo | $50/mo billed yearly | 7 days | Subscription (monthly or annual) with per-ticket overages (Tickets per month; automated interactions billed separately) | - |
| Pro | $360/mo | $300/mo billed yearly | 7 days | Subscription (monthly or annual) with per-ticket overages (Tickets per month; automated interactions billed separately) | - |
| Advanced | $900/mo | $750/mo billed yearly | 7 days | Subscription (monthly or annual) with per-ticket overages (Tickets per month; automated interactions billed separately) | - |
| Enterprise | Custom pricing | - | 7 days | Custom enterprise subscription (Custom (conversation volume and enterprise requirements)) | - |
Features
Integrations
Problems Solved
Capabilities
Best For
Not For
Not a good fit for organizations that do not sell ecommerce or need a free/basic standalone helpdesk without per-interaction AI costs.
Sources
This profile was put together with AI assistance from public information about Gorgias, mainly the pages below. Prices and features change, so check the vendor's website before you buy.
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gorgias.com/pricing
Official website
Used for: starting price, pricing model, public API
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gorgias.com
Official website
Used for: capabilities, integrations
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