Re:amaze
AI-Powered Customer Service and AI Agent Platform Designed for eCommerce
Listing data refreshed Sources How we rank apps
Summary
Customer support and messaging platform combining helpdesk, live chat, and bots tailored for ecommerce stores.
Overview
Re:amaze is a cloud-based customer service, live chat, and helpdesk platform built for eCommerce and online businesses. It consolidates email, live chat, social media, SMS, voice, and push campaigns into a shared inbox with automation, chatbots, and AI-assist features. Teams can use built-in AI to draft replies, summarize conversations, suggest FAQs, and run trained AI Agents in beta. The product includes a knowledge base/FAQ system, real-time visitor monitoring (Live), co-browsing (Peek), and workflow automation to streamline support and engagement.
Pros & Cons
Pricing
| Plan | Monthly | Annual | Free Trial | Pricing Model | Setup Fee |
|---|---|---|---|---|---|
| Basic | $29/mo | $26.1/mo billed yearly | 14 days | Per team member per month (Per team member) | $0 |
| Pro | $49/mo | $44.1/mo billed yearly | 14 days | Per team member per month (Per team member) | $0 |
| Plus | $69/mo | $62.1/mo billed yearly | 14 days | Per team member per month (Per team member) | $0 |
| Starter | $59/mo | - | 14 days | Flat monthly rate (Flat per month) | $0 |
Features
Integrations
Problems Solved
Capabilities
Best For
Not For
Not a good fit for teams strictly seeking a permanently free helpdesk solution or those unwilling to operate within per-user pricing and AI quota limits.
Sources
This profile was put together with AI assistance from public information about Re:amaze, mainly the pages below. Prices and features change, so check the vendor's website before you buy.
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reamaze.com/pricing
Official website
Used for: pricing model, starting price
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reamaze.com
Official website
Used for: integrations, ai and ai agent beta
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reamaze.com/api
Official website
Used for: API documentation
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