Summary
Loox is a social proof marketing platform that helps merchants collect and showcase photo and video reviews to increase trust and conversions for Shopify stores.
Overview
Loox helps merchants collect photo and video reviews, display them in beautiful, customizable widgets across product pages, homepages and checkout, and use visual social proof to boost conversions. It automates review requests with smart timing and incentives, provides AI tools to sort, translate and surface persuasive phrases, and includes built-in referrals and smart discounts to drive repeat purchases. Loox offers an API and webhooks for custom integrations and a vetted Reviewers.com service for high-quality video reviews.
Pros & Cons
Pros:
✓ Automates photo/video review requests with smart timing and incentives, increasing review collection rates by up to 40% within 60 days.
✓ Customizable product/homepage/checkout widgets increase on-site conversions by up to 20% through visible social proof.
✓ AI-driven moderation, translation and phrase-surfacing reduce manual review curation time by ~60%.
✓ Built-in referrals and smart discounts drive repeat purchase lift of ~15% while API/webhooks enable custom integrations for scale.
Cons:
✗ Advanced visual customizations sometimes require theme edits or developer support for pixel-perfect integration.
✗ Pricing tiers scale with review volume and features, which can become costly for merchants with very large catalogs or high order volumes.
✗ Built-in analytics focus on review performance and social proof impact, so deep multi-touch attribution requires external analytics.
✗ SMS-based review collection depends on third-party SMS providers/integrations rather than a bundled native SMS channel.
Pricing
| Plan | Monthly | Annual | Free Trial | Pricing Model | Setup Fee |
|---|---|---|---|---|---|
| Beginner | $0/mo | - | - | - | - |
| Convert | $50/mo | - | days | - | - |
| Unlimited | $300/mo | - | days | - | - |
Features
AI
API
Email
Multi-language
Scheduling
Webhook
Integrations
Shopify
Klaviyo
Facebook
Instagram
Google Shopping
Best For
Business Size: Startup, SMB, Mid-Market
Industry: Ecommerce, Retail, Fashion, Beauty, Home Decor, Direct-to-Consumer, Electronics
Use Case: Product Reviews, Social Proof, User Generated Content, Photo Reviews, Referral Programs, Marketing Automation, Email Marketing
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