Loox - Visual Reviews

by Loox
Reviews Referral AI Shopify TikTok Shop

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Summary

Loox is a social proof marketing platform that helps merchants collect and showcase photo and video reviews to increase trust and conversions for Shopify stores.

Overview

Loox helps merchants collect photo and video reviews, display them in beautiful, customizable widgets across product pages, homepages and checkout, and use visual social proof to boost conversions. It automates review requests with smart timing and incentives, provides AI tools to sort, translate and surface persuasive phrases, and includes built-in referrals and smart discounts to drive repeat purchases. Loox offers an API and webhooks for custom integrations and a vetted Reviewers.com service for high-quality video reviews.

Pros & Cons

Pros:
✓ Collects high volumes of photo and video reviews using timed requests and incentives
✓ Beautiful, brandable widgets (homepage, product pages, checkout) that integrate with themes with no code
✓ AI features to sort reviews, highlight persuasive phrases, translate and create review summaries
✓ Offers referrals and smart discounts to turn reviews into repeat customers and referrals
✓ Provides API access and many integrations for programmatic workflows
Cons:
✗ Primarily built for Shopify stores; non-Shopify platform support is limited or not emphasized
✗ Key advanced features (video reviews, removal of branding, unlimited requests) require higher paid tiers
✗ Beginner tier imposes a "Total orders 500" limit which may constrain fast-growing shops
✗ Billing is handled through Shopify subscription billing which may not suit merchants preferring direct vendor invoices

Pricing

PlanMonthlyAnnualFree TrialPricing ModelSetup Fee
Beginner Free - - - -
Convert $49.99/mo - days - -
Unlimited $299.99/mo - days - -

Features

AI
Automation
API
Import
Email
Multi-language
Scheduling
Webhook
GDPR Compliant

Integrations

Shopify
Klaviyo
Facebook
Instagram
Google Shopping

Problems Solved

Low conversion due to lack of visual social proof
Difficulty collecting photo and video reviews at scale
Managing review display and consistency across store pages and shopping channels
Translating and surfacing persuasive review content for international shoppers

Capabilities

Collect photo and video reviews via automated and scheduled email requests
Display customizable widgets (carousel, sidebar, snippets, trust badges) across store pages
AI-driven review sorting, highlights, auto-translation and automated replies
Referral and discount tools to incentivize customers and increase LTV
API access and webhooks for programmatic review sync and custom widgets
Integrations with marketing and shopping channels (e.g., Klaviyo, Google Shopping)

Best For

Business Size: Startup, SMB, Mid-Market
Industry: Ecommerce, Retail, Direct-to-Consumer
Use Case: Product Reviews, Photo Reviews, Social Proof, Referral Programs

Not For

Not a good fit for merchants not using Shopify or those who need a reviews platform primarily designed for non-Shopify storefronts.

Sources

This profile was put together with AI assistance from public information about Loox - Visual Reviews, mainly the pages below. Prices and features change, so check the vendor's website before you buy.

  • loox.app/pricing Official website
    Used for: competitors, starting price, pricing plans, security and compliance, support email, usage limits
  • loox.app Official website
    Used for: year founded, public API

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