Okendo

by Okendo
Verified
Reviews Loyalty Referral Shopify TikTok Shop

Reviews & UGC for brands

Visit Website 👁 169 views

Listing data refreshed Sources How we rank apps

Summary

Okendo collects reviews, photos, and Q&A to build social proof.

Overview

Okendo is a customer review and UGC platform used by high-growth DTC brands. It offers advanced review collection, photo and video reviews, Q&A, and shopper-feedback surveys with deep Shopify integration.

Pros & Cons

Pros:
✓ Unified customer marketing toolkit combining reviews, loyalty, quizzes, referrals and surveys
✓ Strong focus on social proof with photo & video reviews and UGC capture
✓ Deep integrations with commerce and marketing partners (e.g. TikTok Shop, Google, Bazaarvoice, Klaviyo)
✓ AI-powered review and moderation features (AI summaries, sentiment analysis) accelerate content workflows
✓ Dedicated onboarding, success managers and 24/7 tech support offerings for higher tiers
Cons:
✗ Pricing and full feature access require contacting sales or selecting higher-tier bundles rather than transparent self-serve prices
✗ Advanced features and integrations may be add-ons which can increase total cost
✗ Platform is closely focused on Shopify merchants which may limit applicability for non-Shopify stores
✗ Some marketing/export features (e.g., Google, TikTok Shop, Bazaarvoice) are gated behind specific integrations or add-on plans

Pricing

PlanMonthlyAnnualFree TrialPricing ModelSetup Fee
Starter $29/mo - 14 days - -
Growth $99/mo - - - -
Enterprise Custom pricing - - - -
Contact for Pricing Contact for pricing - - Contact for Pricing / Custom $0

Features

AI
Automation
API
Import
Multi-language
Reporting
Dashboard
White Label

Integrations

Shopify
Google Analytics
Klaviyo
TikTok
Bazaarvoice

Problems Solved

Lack of trustworthy social proof and product reviews on product pages
Low customer repeat purchase rates and limited loyalty-driven retention
Difficulty acquiring customers through referrals and word-of-mouth
Insufficient customer feedback and insights to inform product and CX improvements

Capabilities

Collect and display product and site reviews including photo/video UGC
Run loyalty programs with points, VIP tiers and custom rules
Create quizzes for product recommendations and personalization
Manage referral programs with automated flows and fraud protection
Capture surveys and post-purchase feedback
Integrate via API and sync reviews/UGC across channels (TikTok Shop, Google, Bazaarvoice)

Best For

Business Size: SMB, Mid-Market, Enterprise
Industry: Ecommerce, Retail, Direct-to-Consumer
Use Case: Product Reviews, Social Proof, Photo Reviews, Loyalty Programs, Referral Programs, Personalization, Marketing Analytics

Not For

Non-ecommerce businesses or merchants not on Shopify seeking a lightweight free reviews tool are likely not a good fit.

Sources

This profile was put together with AI assistance from public information about Okendo, mainly the pages below. Prices and features change, so check the vendor's website before you buy.

Spot something wrong or out of date? Tell us and we'll correct it.

Reviews (0)

No reviews yet. Be the first to review!

Write a Review

Quick Info

Vendor: Okendo

Website: Visit

Founded: 0

Listed: Jul 24, 2026

Work at Okendo? Claim this listing

Use cases

Alternatives

Yotpo
Yotpo
Seguno
Seguno
Friendbuy
Friendbuy
Smile.io
Smile.io
dotdigital Engagement Cloud
dotdigital

Related Apps

Competitor
Yotpo
Okendo site contains a comparison page for Okendo vs Yotpo.
Reviews.io
Okendo provides a comparison page vs Reviews.io.