Reviews.io

Reviews Analytics AI Shopify Magento TikTok Shop

Collect, manage and showcase customer reviews

Visit Website 👁 51 views

Listing data refreshed Sources How we rank apps

Summary

Customer review platform for collecting, displaying, and syndicating product and company reviews to build trust and conversion.

Overview

REVIEWS.io helps ecommerce brands collect product and company reviews, publish photo and video UGC, and surface AI insights to improve conversion and reputation. It provides customizable on-site widgets, review invitation flows via email and SMS, reputation management across platforms, and integrations with major ecommerce and support tools. Plans are invite-based with tiers that include features like Google Seller Ratings, AI review replies, and API access. The platform emphasizes easy integrations, migration support, and tools to turn reviews into merchandising, search signals, and shoppable UGC.

Pros & Cons

Pros:
✓ Comprehensive review collection including product, company, photo and video UGC
✓ Includes AI-driven insights, summaries and AI reply features to speed operations
✓ Deep integrations with ecommerce platforms and support/marketing tools
✓ Google Seller Ratings and Rich Snippets support to improve ad performance and CTR
✓ Multiple on-site widgets and shoppable UGC galleries to directly boost conversions
Cons:
✗ Invite-based pricing caps review invites per plan which may require upgrades for high-volume stores
✗ Monthly SMS and survey allotments are limited on lower tiers
✗ Some advanced features (API access, multi-language translation, Bazaarvoice syndication) are gated to higher tiers
✗ Custom widget development and dedicated onboarding are available only on higher priced plans

Pricing

PlanMonthlyAnnualFree TrialPricing ModelSetup Fee
Free Free - 14 days Invite-based subscription, per-domain (review invites) $0
Essentials $29/mo - 14 days Invite-based subscription, per-domain (review invites) $0
Start-Up $99/mo - 14 days Invite-based subscription, per-domain (review invites) $0
Grow $299/mo - 14 days Invite-based subscription, per-domain (review invites) $0
Plus Custom pricing - 14 days Invite-based subscription, per-domain (review invites) $0

Features

AI
Automation
API
Analytics
Import
Export
SMS
Email

Integrations

Shopify
Magento
Slack
Klaviyo
Gorgias
Zendesk
TikTok
Google Shopping

Problems Solved

Collecting verified product and company reviews at scale
Displaying photo and video UGC on product pages to increase conversions
Improving ad click-through and trust via Google Seller Ratings and Rich Snippets

Capabilities

Collect product and company reviews via email and SMS invite flows
Publish photo and video reviews and shoppable UGC galleries
On-site widgets for star ratings, carousels, social proof banners and review nuggets
AI Insights, summaries and AI-powered review replies
Syndication to marketplaces and Google Seller Ratings support
Integrations with ecommerce, marketing and support tools (Shopify, Magento, Klaviyo, Gorgias, Zendesk, Slack, TikTok Shop, Google Shopping)

Best For

Business Size: Startup, SMB, Mid-Market
Industry: Ecommerce, Retail, Direct-to-Consumer
Use Case: Product Reviews, Social Proof, User Generated Content

Not For

Businesses that need unlimited invites and SMS without tiered caps or those seeking only lightweight single-feature review widgets.

Sources

This profile was put together with AI assistance from public information about Reviews.io, mainly the pages below. Prices and features change, so check the vendor's website before you buy.

Reviews (0)

No reviews yet. Be the first to review!

Write a Review