Tidio
Live chat & chatbots for ecommerce
Listing data refreshed Sources How we rank apps
Summary
Tidio combines live chat, chatbots, and email marketing in one platform.
Overview
Tidio is a customer communication platform that combines live chat, AI-powered chatbots, and email marketing. It helps ecommerce stores provide real-time customer support, automate responses, and capture leads through proactive chat triggers.
Pros & Cons
Pricing
| Plan | Monthly | Annual | Free Trial | Pricing Model | Setup Fee |
|---|---|---|---|---|---|
| Free | Free | - | - | - | - |
| Chatbots | $29/mo | - | 7 days | - | - |
| Business | $59/mo | - | - | - | - |
| Free | Free | - | - | Subscription with usage quotas (Billable conversations / Lyro AI conversations / Flows visitors) | $0 |
| Starter | $24.17/mo | - | 7 days | Subscription with included billable conversation quota (Billable conversations (100) and Lyro conversations (50 one-off)) | $0 |
| Growth | $49.17/mo | - | 7 days | Subscription with tiered billable conversations (Billable conversations (from 250 shown)) | $0 |
| Plus | $300/mo | - | 7 days | Subscription + usage (Custom billable conversations and Lyro conversation quotas) | $0 |
| Premium | Custom pricing | - | 7 days | Contact for pricing / custom subscription (Custom quotas (e.g., 3,000+ Lyro conversations example shown)) | $0 |
Features
Integrations
Problems Solved
Capabilities
Best For
Not For
Not a good fit for teams that need unlimited free AI conversations or unlimited agent seats on a self-serve plan without purchasing higher-tier/enterprise options.
Sources
This profile was put together with AI assistance from public information about Tidio, mainly the pages below. Prices and features change, so check the vendor's website before you buy.
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tidio.com/pricing
Official website
Used for: pricing model, starting price, usage limits
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tidio.com
Official website
Used for: capabilities, security and compliance
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