Shopify Inbox
An AI sales associate that knows your customers
Listing data refreshed Sources How we rank apps
Summary
Live chat and messaging tool integrated with Shopify to manage customer conversations, chat, and support across channels in one place.
Overview
Shopify Inbox places an AI-powered sales associate on your storefront to help buyers find the right products and answer questions. The agent learns from your catalog, policies, and store content, and can personalize replies when buyers sign in with Shop. Merchants control the agent’s tone, style, and rules, and can run Inbox with or without the AI agent. Inbox includes built-in analytics (orders assisted, buyer satisfaction) and supports many languages for global storefronts.
Pros & Cons
Pricing
| Plan | Monthly | Annual | Free Trial | Pricing Model | Setup Fee |
|---|---|---|---|---|---|
| Free | Free | - | - | Free | $0 |
Features
Integrations
Problems Solved
Capabilities
Best For
Not For
Not a good fit for merchants who require native, dedicated multi-channel messaging across WhatsApp or social DMs outside Shopify or who cannot grant required store/customer data permissions.
Sources
This profile was put together with AI assistance from public information about Shopify Inbox, mainly the pages below. Prices and features change, so check the vendor's website before you buy.
- shopify.com/inbox Main source
-
apps.shopify.com/inbox
Official website
Used for: pricing model, starting price, capabilities, year founded, languages / multi language support, data access
Reviews (0)
No reviews yet. Be the first to review!