dotdigital Engagement Cloud
Cross-channel marketing automation platform
Listing data refreshed Sources How we rank apps
Summary
dotdigital provides omnichannel marketing automation with email, SMS, and customer data tools to personalize campaigns and automate customer journeys.
Overview
Dotdigital provides a single platform that brings together customer data, campaign tools and cross-channel activity to automate personalized marketing. It supports email, SMS/MMS, WhatsApp, web personalization, ads/retargeting and mobile push, with built-in AI agents for audience building and content generation. The platform emphasizes no-code automated journeys, a loyalty module, reporting/analytics and 200+ integrations to connect to CRMs and commerce platforms. Customers receive dedicated onboarding, a named CSM and 24/7 live chat support.
Pros & Cons
Pricing
| Plan | Monthly | Annual | Free Trial | Pricing Model | Setup Fee |
|---|---|---|---|---|---|
| Contact for Pricing | Custom pricing | - | - | Contact for Pricing | $0 |
Features
Integrations
Problems Solved
Capabilities
Best For
Not For
Not a good fit for buyers seeking publicly listed self-serve pricing or a free-tier email-only solution.
Sources
This profile was put together with AI assistance from public information about dotdigital Engagement Cloud, mainly the pages below. Prices and features change, so check the vendor's website before you buy.
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dotdigital.com
Official website
Used for: headquarters, capabilities
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partners.dotdigital.com/integrations
Official website
Used for: integrations
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marketing.developer.dotdigital.com
Official website
Used for: API documentation
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dotdigital.com/people
Official website
Used for: support channels
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