BigCommerce

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Commerce built for momentum.

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Summary

Scalable ecommerce platform for building online stores, multi-channel selling, and customizable checkout experiences.

Overview

BigCommerce is a mature, enterprise-ready ecommerce platform that supports B2C and B2B commerce with open APIs and a large app ecosystem. It provides multi-storefront and headless commerce capabilities, multi-currency and multi-language support, and built-in features for checkout, promotions, and shipping. The platform includes managed hosting, security features like free SSL, and specialized launch and success services. BigCommerce emphasizes extensibility through APIs, 600+ integrations (and 1,200+ apps), and partnerships such as Feedonomics for feed and channel management.

Pros & Cons

Pros:
✓ Open APIs and full code access for custom storefronts and headless architectures
✓ Large app and integration ecosystem (600+ integrations, 1,200+ apps) and native marketplace/channel connectors
✓ Built-in B2B features: customer groups, custom pricing, quotes, invoices, and self-service buyer portals
✓ Multi-storefront, multi-language, and multi-currency support to sell internationally from one account
✓ Robust checkout options including optimized one-page checkout, digital wallets, BNPL and many embedded payment providers
Cons:
✗ Self-service plans apply an Open Payment Provider fee for non-embedded payment providers, increasing transaction costs
✗ Automatic plan upgrades based on trailing-12-month GMV can trigger plan changes as sales grow
✗ Phone support is limited to higher tiers; Core plan users rely on chat and email and must add phone support separately
✗ Some features and resource limits (inventory locations, storefront counts) vary by plan and may require upgrades
✗ Scale plan includes overage rates for GMV above plan thresholds rather than seamless unlimited capacity without higher cost

Pricing

PlanMonthlyAnnualFree TrialPricing ModelSetup Fee
Core $39/mo $29/mo billed yearly 15 days Subscription with GMV threshold and Open Payment Provider fee (Monthly subscription; plan based on trailing 12-month GMV) $0
Growth $105/mo $79/mo billed yearly 15 days Subscription with GMV threshold and Open Payment Provider fee (Monthly subscription; plan based on trailing 12-month GMV) $0
Scale $399/mo $299/mo billed yearly 15 days Subscription with monthly GMV cap and overage percentage plus Open Payment Provider fee (Monthly subscription; GMV cap per month and overage rate applies) $0
Performance Custom pricing $1,499/mo billed yearly 15 days Contracted enterprise subscription (Custom monthly price based on contract) $0

Features

AI
API
Multi-language
Reporting
Multi-currency
Inventory Sync
Order Management
Drag & Drop

Integrations

Amazon
eBay
Stripe
PayPal
Google Analytics
Facebook
Instagram
TikTok

Problems Solved

Launch and scale online stores across B2C and B2B models with a single platform
Manage multiple storefronts, languages, and currencies from one account
Connect catalogs to advertising channels and marketplaces and keep listings in sync
Provide complex checkout and payment flows including BNPL, digital wallets, and embedded providers

Capabilities

Multi-storefront management
Headless APIs and developer documentation
B2B features: customer groups, price lists, quotes, and invoicing
Product feed management and marketplace/channel connectors
Optimized one-page checkout with many embedded payment providers
Real-time shipping quotes and advanced shipping rules

Best For

Business Size: Startup, SMB, Mid-Market, Enterprise
Industry: Ecommerce, Retail, Fashion
Use Case: Abandoned Cart Recovery, Customer Segmentation, Shipping, Fulfillment, Personalization

Not For

Not a good fit for merchants seeking a permanently free hosted storefront or those who need zero GMV-based fees without enterprise contracts.

Sources

This profile was put together with AI assistance from public information about BigCommerce, mainly the pages below. Prices and features change, so check the vendor's website before you buy.

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